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A model of graduates׳ satisfaction and loyalty in tourism higher education: The role of employability

2015-06Artigo científico Acesso restrito
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datacite.subject.fosCiências Sociais
datacite.subject.sdg08:Trabalho Digno e Crescimento Económico
dc.contributor.authorEurico, Sofia Teixeira
dc.contributor.authorSilva, João Albino Matos da
dc.contributor.authorValle, Patrícia Oom do
dc.date.accessioned2026-02-12T16:21:19Z
dc.date.available2026-02-12T16:21:19Z
dc.date.issued2015-06
dc.description.abstractThis study seeks to examine the role of employability in the process of satisfaction and loyalty formation towards higher education institutions (HEI), when considering tourism graduates. It explores how employability has been approached within HEIs and how graduates satisfaction and loyalty have been assessed in higher education. A structural equation model, including the employability construct, is proposed and validated, and the results confirm that the HEIs image is strongly influenced by employability. These results might represent a valuable source of information for HEIs in the process of finding the balance between the service provided and the needs of the stakeholders.eng
dc.identifier.citationEurico, Sofia & Matos, João & Pinto, Patricia. (2015). A model of graduates' satisfaction and loyalty in tourism higher education: The role of employability. The Journal of Hospitality Leisure Sport and Tourism. 16. 30-42. 10.1016/j.jhlste.2014.07.002.
dc.identifier.doi10.1016/j.jhlste.2014.07.002
dc.identifier.issn1473-8376
dc.identifier.urihttp://hdl.handle.net/10400.8/15621
dc.language.isoeng
dc.peerreviewedyes
dc.publisherElsevier
dc.relation.hasversionhttps://www.sciencedirect.com/science/article/abs/pii/S1473837614000215
dc.relation.ispartofJournal of Hospitality, Leisure, Sport & Tourism Education
dc.rights.uriN/A
dc.subjectECSI
dc.subjectEmployability
dc.subjectImage
dc.subjectPLS-PM
dc.subjectSatisfaction
dc.subjectTourism
dc.titleA model of graduates׳ satisfaction and loyalty in tourism higher education: The role of employabilityeng
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage42
oaire.citation.startPage30
oaire.citation.titleJournal of Hospitality, Leisure, Sport and Tourism Education
oaire.citation.volume16
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameEurico
person.givenNameSofia
person.identifier.ciencia-id5011-7E6A-24F0
person.identifier.orcid0000-0002-6072-2895
person.identifier.ridHCH-2257-2022
relation.isAuthorOfPublicationf460d97b-bc66-46d3-b33a-7952a5dd6dd7
relation.isAuthorOfPublication.latestForDiscoveryf460d97b-bc66-46d3-b33a-7952a5dd6dd7

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