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Proposal for a health information management model based on Lean thinking

datacite.subject.fosCiências Naturais::Ciências da Computação e da Informação
datacite.subject.sdg03:Saúde de Qualidade
datacite.subject.sdg11:Cidades e Comunidades Sustentáveis
dc.contributor.authorTeixeira, Jéssica Cristina Caretta
dc.contributor.authorBernardi, Filipe Andrade
dc.contributor.authorRijo, Rui Pedro Charters Lopes
dc.contributor.authorAlves, Domingos
dc.date.accessioned2026-05-19T15:14:20Z
dc.date.available2026-05-19T15:14:20Z
dc.date.issued2021
dc.description.abstractAlthough assessing quality in the health field is a prominent challenge, there is unanimity among managers that it is necessary to select appropriate assessment systems and methods to assist the administration of services and provide decision-making with the least degree of uncertainty possible. Lean, also known as lean philosophy, is a management model that has been used in the area of Health. The management of data, knowledge, and health services must be carefully performed, so that quality care can be offered. at all levels of care. In this way, when implementing Lean strategies in Information Technology, it is necessary to evaluate all its processes within the institution to eliminate waste, structure functions within the applied methodology and measure improvement at all levels of the organization. Thus, the general objective of this article is that of a study that leads to a health information management model based on Lean thinking in the municipality of Ituverava. The highly heterogeneous, and sometimes ambiguous, nature of the medical language and its constant evolution, the high amount of data generated constantly by the automation of processes and the emergence of new technologies constitute the foundation for the inevitable computerization of health to promote the production and management of knowledge. Adopting Lean thinking in health may seem a challenge initially for managers and team members, but as the first results begin to appear, profound and concrete changes are visible for positive transformation for improvements in the quality of the service provided, until the culture can be learned completely in order to have the perfect care.eng
dc.identifier.citationJéssica Cristina Caretta Teixeira, Filipe Andrade Bernardi, Rui Pedro Charters Lopes Rijo, Domingos Alves, Proposal for a health information management model based on Lean thinking, Procedia Computer Science, Volume 181, 2021, Pages 1097-1104, ISSN 1877-0509, https://doi.org/10.1016/j.procs.2021.01.306.
dc.identifier.doi10.1016/j.procs.2021.01.306
dc.identifier.eissn1877-0509
dc.identifier.urihttp://hdl.handle.net/10400.8/16303
dc.language.isoeng
dc.peerreviewedyes
dc.publisherElsevier
dc.relation.hasversionhttps://www.sciencedirect.com/science/article/pii/S1877050921003550?via%3Dihub
dc.relation.ispartofProcedia Computer Science
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectLean Healthcare
dc.subjectHealth Information Systems
dc.subjectQuality Improvement
dc.titleProposal for a health information management model based on Lean thinkingeng
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage1104
oaire.citation.startPage1097
oaire.citation.titleProcedia Computer Science
oaire.citation.volume181
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameRijo
person.givenNameRui Pedro Charters Lopes
person.identifier.ciencia-idE71D-3237-849C
person.identifier.orcid0000-0002-9348-0474
person.identifier.scopus-author-id36861366200
relation.isAuthorOfPublicatione69d7599-392c-4f8f-a96a-bf0a0d15c8b1
relation.isAuthorOfPublication.latestForDiscoverye69d7599-392c-4f8f-a96a-bf0a0d15c8b1

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Although assessing quality in the health field is a prominent challenge, there is unanimity among managers that it is necessary to select appropriate assessment systems and methods to assist the administration of services and provide decision-making with the least degree of uncertainty possible. Lean, also known as lean philosophy, is a management model that has been used in the area of Health. The management of data, knowledge, and health services must be carefully performed, so that quality care can be offered. at all levels of care. In this way, when implementing Lean strategies in Information Technology, it is necessary to evaluate all its processes within the institution to eliminate waste, structure functions within the applied methodology and measure improvement at all levels of the organization. Thus, the general objective of this article is that of a study that leads to a health information management model based on Lean thinking in the municipality of Ituverava. The highly heterogeneous, and sometimes ambiguous, nature of the medical language and its constant evolution, the high amount of data generated constantly by the automation of processes and the emergence of new technologies constitute the foundation for the inevitable computerization of health to promote the production and management of knowledge. Adopting Lean thinking in health may seem a challenge initially for managers and team members, but as the first results begin to appear, profound and concrete changes are visible for positive transformation for improvements in the quality of the service provided, until the culture can be learned completely in order to have the perfect care.
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