Browsing by Issue Date, starting with "2025-02-05"
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- Systemic Approaches to Coopetition: Technology and Service Integration in Dynamic Ecosystems Among SMEsPublication . Agostinho da Silva; Antonio J. Marques CardosoIn the globalized, technologically advanced landscape, coopetition—simultaneously cooperating and competing—has become a key strategy for innovation and enhanced value creation. This research focuses on the impact of technology-driven coopetition networks in the Portuguese ornamental stone sector, using a framework based on Service-Dominant Logic (S-D Logic). It emphasizes the importance of resource integration, service exchange, and institutional arrangements in successful coopetition. Employing a two-phase experimental approach with selected small and medium enterprises (SMEs), this study assesses customer perceptions of product quality under traditional best practices versus those enabled by technology-driven coopetition networks. The results indicate a notable improvement in the customer-perceived quality and outcome consistency. The statistical analysis shows that these networks allow firms to better align with customer expectations, optimize resource allocation, and improve operational coordination. The findings highlight the strategic potential of coopetition networks, particularly when augmented by advanced technologies like IoT-based systems. These networks facilitate sustainable value co-creation and operational resilience by enabling firms to share expertise, distribute tasks, and synchronize efforts. This research contributes to the coopetition and S-D Logic literature by offering a practical framework for firms aiming to boost competitiveness and sustain growth in dynamic service ecosystems.
- Positive Mental Health and Happiness at Work in a Sample of Portuguese Workers: A Web-Based Cross-Sectional StudyPublication . Valentim, Olga; Sousa, Luís de; Sousa, Cristina de; Correia, Tânia; Carvalho, José Carlos; Querido, Ana; José, Helena; Laranjeira, Carlos; Querido, Ana; Laranjeira, CarlosPositive mental health in individuals’ lives and happiness at work have been growing concerns for organizations. This web-based cross-sectional study aimed to understand these two factors and their interrelationship in a population of workers. Data were collected with an e-questionnaire from 1768 individuals currently employed in various public and private organizations. The variables studied included: social and occupational data, happiness at work, and positive mental health. Study participants showed good levels of positive mental health and happiness at work. Positive mental health was positively associated with both organizational happiness domains and function and with perceived productivity (p < 0.001). Using a multiple linear regression model, we found four predictors of overall happiness at work: age, perception of productivity, seniority, and positive mental health factors (personal satisfaction, autonomy and problem-solving and self-actualization) (R2 = 0.249). Organizations wishing to make employees happier and more productive should promote mental health in the workplace. Interventions that focus on the adoption of positive coping techniques in the workplace, such as training focused on increasing intrapreneurial self-capital, should also be explored.
- Global Comfort Scale: construção e validação de conteúdoPublication . Veludo, Filipa; Marques, Rita; Pontífice-Sousa, Patrícia; Dixe, Maria dos Anjos; Cunha, MadalenaIntrodução:O conforto é um indicador de boas práticas pelo que é fundamental a sua promoção e avaliação, qualquer que seja a condição de saúde/doença da pessoa.Objetivo: Construir e validar o conteúdo da Global Comfort Scale.Métodos:Estudo metodológico. A validação de conteúdo foi realizada com recurso à técnica de e-Delphi com peritos que se pronunciaram acerca da clareza, pertinência e relevância. A validade de conteúdo dos itens foi verificada através do IVC-I e da escala através do IVC-S. O pré-teste efetivou-se por reflexão falada a 20 elementos da população alvo (pessoas adultas ou idosas, saudáveis ou em situação de doença) e aplicou-se a versão final do instrumento a 43 participantes.Resultados:12 peritos avaliaram o conteúdo dos itens do instrumento através de uma escala de resposta tipo Likert, tendo resultado numa escala final constituída por 55 itens com um critério de aceitabilidade superior a 0,80. Obteve-se um IVC-S relativo à clareza de 0,97; à pertinência de 0,90 e à relevância de 0,93, o que confirma a validade do conteúdo. Na reflexão falada, os participantes não tiveram dificuldades nem sugestões. Os 43 participantes, apresentam um bom nível de conforto em todos os itens. Verificámos um alfa de Cronbach de 0,981 e valores de correlação de Pearson do item com o total da escala sem o item entre 0,247 e 0,879.Conclusão:O instrumento apresentou bom índice de validade de conteúdo, seguindo-se numa fase posterior a validação psicométrica.