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Measurement tool to assess the relationship between corporate social responsibility, training practices and business performance

2016-08Journal article Restricted access
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dc.contributor.authorFerraz, Francisco António Vaz Guedes Delgado
dc.contributor.authorGallardo-Vázquez, Dolores
dc.date.accessioned2025-06-04T13:05:29Z
dc.date.available2025-06-04T13:05:29Z
dc.date.issued2016-08
dc.description.abstractSocially responsible actions are increasingly required of companies and are seen as a valid response to new challenges in contemporary societies. These substantial challenges encourage the development of best practices within organisations, requiring extensive verification and analysis of these practices' influence and impact. The objective of this paper is to define and present the validation of a set of scales for the measurement of social responsibility, training practices and performance in companies. This approach facilitates a better understanding of the competitive advantages of implementing these practices. To achieve this objective, the scales of measurement were defined based on the adoption of responsible business behaviours and, concurrently, their observed relationship to training practices and business performance. The results obtained substantiate measurement scales with a total of 26 indicators, which were validated with companies from the Portuguese tourism industry. The discussion of the results shows that these agree with previous research in the literature on the importance of the topics under study. This paper's conclusions are in accordance with theoretical currents in this area, reinforcing findings of the benefits of companies' practices in training and other relevant areas. Finally, the study provides scales adapted to the day-to-day realities of businesses in their natural contexts.eng
dc.identifier.citationFrancisco António Delgado Ferraz, Dolores Gallardo-Vázquez, Measurement tool to assess the relationship between corporate social responsibility, training practices and business performance, Journal of Cleaner Production, Volume 129, 2016, Pages 659-672, ISSN 0959-6526, https://doi.org/10.1016/j.jclepro.2016.03.104
dc.identifier.doi10.1016/j.jclepro.2016.03.104
dc.identifier.issn0959-6526
dc.identifier.urihttp://hdl.handle.net/10400.8/13101
dc.language.isoeng
dc.peerreviewedyes
dc.publisherElsevier BV
dc.relation.ispartofJournal of Cleaner Production
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectCorporate social responsibility
dc.subjectTraining practices
dc.subjectPerformance
dc.subjectMeasurement tool
dc.subjectStrategy
dc.titleMeasurement tool to assess the relationship between corporate social responsibility, training practices and business performanceeng
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage672
oaire.citation.startPage659
oaire.citation.titleJournal of Cleaner Production
oaire.citation.volume129
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameFerraz
person.givenNameFrancisco António Vaz Guedes Delgado
person.identifier.ciencia-id7C17-360E-FA92
person.identifier.orcid0000-0003-0059-2459
relation.isAuthorOfPublicatione37fb139-5255-46c6-a04e-8f880d1967c6
relation.isAuthorOfPublication.latestForDiscoverye37fb139-5255-46c6-a04e-8f880d1967c6

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