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Business intelligence supporting the teaching-learning process

2009-09Conference paper Open access
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dc.contributor.authorPiedade, Maria Beatriz Guerra da
dc.contributor.authorSantos, Maribel Yasmina
dc.date.accessioned2025-05-30T14:13:32Z
dc.date.available2025-05-30T14:13:32Z
dc.date.issued2009-09
dc.description9th WSEAS International Conference on Simulation, Modelling and Optimization, SMO '09, Includes 5th WSEAS Int. Symp. Grid Computing, 5th WSEAS Int. Symp. Digital Libraries, 5th WSEAS Int. Symp. Data Mining and Intelligent Information Processing, 3 September 2009 through 5 September 2009 - Code 82310
dc.description.abstractOne of the activities usually pointed out as crucial to promote the students' success is the closely monitoring of the students' academic activities related with the teaching-learning process. Although important this activity does not take place in many higher education institutions. To support this complex process an adequate, conceptual and technological support is needed. In this sense, it is presented in this paper a Student Relationship Management (SRM) system. The SRM system supports the SRM concept and practice and is based in a Business Intelligence infrastructure. To demonstrate the SRM system relevance in the process of acquisition of knowledge about the students and theirs academic behaviour, in the support of the decision-making associated to the teaching-learning process and in the automatic interaction with the students, it is presented an application case, which was carried out in a real context.eng
dc.identifier.citationPiedade, M. B., & Santos, M. Y. (2009, September). Business Intelligence supporting the teaching-learning process. In WSEAS International Conference. Proceedings. Mathematics and Computers in Science and Engineering (No. 5). WSEAS.
dc.identifier.isbn978-960-474-113-7
dc.identifier.issn1790-2769
dc.identifier.urihttp://hdl.handle.net/10400.8/13044
dc.language.isoeng
dc.peerreviewedyes
dc.publisherWorld Scientific and Engineering Academy and Society (WSEAS)
dc.relation.hasversionhttps://scholar.google.pt/scholar?q=Business+intelligence+supporting+the+teaching-learning+process&hl=pt-PT&as_sdt=0&as_vis=1&oi=scholart
dc.rights.uriN/A
dc.subjectBusiness Intelligence
dc.subjectData Warehouse
dc.subjectData Mining
dc.subjectOLAP
dc.subjectStudent Relationship Management
dc.titleBusiness intelligence supporting the teaching-learning processeng
dc.typeconference paper
dspace.entity.typePublication
oaire.citation.conferenceDate2009-09
oaire.citation.conferencePlaceBudapest, Hungary
oaire.citation.endPage297
oaire.citation.issue5
oaire.citation.startPage292
oaire.citation.titleMathematics in Computer Science
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameGuerra da Piedade
person.givenNameMaria Beatriz
person.identifier.ciencia-idAA12-B290-1248
person.identifier.orcid0000-0002-7433-2599
person.identifier.scopus-author-id25123045900
relation.isAuthorOfPublicationabf53d80-76b3-4c3a-b173-667340dcdfd0
relation.isAuthorOfPublication.latestForDiscoveryabf53d80-76b3-4c3a-b173-667340dcdfd0

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One of the activities usually pointed out as crucial to promote the students' success is the closely monitoring of the students' academic activities related with the teaching-learning process. Although important this activity does not take place in many higher education institutions. To support this complex process an adequate, conceptual and technological support is needed. In this sense, it is presented in this paper a Student Relationship Management (SRM) system. The SRM system supports the SRM concept and practice and is based in a Business Intelligence infrastructure. To demonstrate the SRM system relevance in the process of acquisition of knowledge about the students and theirs academic behaviour, in the support of the decision-making associated to the teaching-learning process and in the automatic interaction with the students, it is presented an application case, which was carried out in a real context.
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