Percorrer por autor "Ghannouch, Sonia Ayachi"
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- A Guidance System for Business Process FlexibilityPublication . Mejri, Asma; Ghannouch, Sonia Ayachi; Martinho, RicardoDuring the last decades, flexibility has gained a strong presence, in a variety of disciplines, mainly in the BPM field. The real challenge for BPM consists in providing modeling paradigms and BPMSs with adequate information and features to deal with the often conflicting requirements of flexibility. In this setting, we focus on providing a guidance approach for enhancing business process flexibility. Our purpose is therefore to perceive which modeling paradigm(s) and/or business process management system(s) (BPMS(s)) are the most adequate to the specific organization needs in terms of flexibility. This approach was implemented in a plug-in named BPFlexGuide. To evaluate this approach, we have studied the emergency care (EC) process. Users interested in the EC process were guided to use the AristaFlow BPM suite BPMS. The results of this study would help designers to choose the best paradigms and BPMS that best fit their needs on flexibility.