Rego, ArménioSousa, FilipaMarques, CarlaCunha, Miguel Pina E.2025-11-132025-11-132012-12Rego, A., Sousa, F., Marques, C., & Cunha, M. P. E. (2011). Retail employees’ self-efficacy and hope predicting their positive affect and creativity. European Journal of Work and Organizational Psychology, 21(6), 923–945. https://doi.org/10.1080/1359432X.2011.6108911359-432X1464-0643http://hdl.handle.net/10400.8/14613The study shows how retail employees’ self-efficacy and hope predict their creativity, both directly and through the mediating role of positive affect. Five hundred and seven retail employees reported their hope, self-efficacy, and positive affect, their supervisors reporting their creativity. Three main findings are: (1) hope and self-efficacy predict creativity; (2) positive affect also predicts creativity; (3) positive affect partially mediates the relationship between both dimensions of positive psychological capital (self-efficacy and hope), and creativity. The study suggests that retail organizations may foster employees’ creativity by encouraging conditions that cultivate employees’ hope and selfefficacy, as well as their positive affect.engCreativityHopePositive affectSelf-efficacyjournal article10.1080/1359432x.2011.610891