Jorge, João Paulo da Conceição SilvaFuller, Olivia Marie2023-06-132023-06-132023-05-25http://hdl.handle.net/10400.8/8587This paper explores the role of tour operators in promoting sustainable tourism practices, focusing on the case of FTLO Travel & Sojrn, a company committed to achieving the UN Sustainable Development Goals. Through a literature review, the paper examines the quantification of sustainability in the tourism industry, the role of tour operators in promoting sustainable practices, and the SDG goals of FTLO Travel. In this work is also provided a summary of the work performed during an internship at FTLO, including the primary duties and other activities. The findings suggest that tour operators have a unique opportunity to educate and raise awareness among tourists on the importance of sustainable practices, while also working with suppliers to adopt sustainable practices. The paper proposes the use of a supplier sustainability assessment to create sustainable supply chains and track progress towards sustainability goals. Based on these findings, the paper recommends further research on the effectiveness of sustainability certifications and supplier sustainability assessments in promoting sustainable tourism practices.engSustainable supply chain managementTriple bottom lineNet positive tourismSustainable tourism certificationmaster thesis203319826